Shipping costs

For shipping within Germany, we use DHL GoGreen, the environmental protection program of DHL.

DHL GoGreen Logo

Germany

We can ship to any address and any packing station.

Delivery time is approx. 2-3 working days.

Packaging and shipping fees are €3.90 per order.

Free shipping for all orders over €50 within Germany.

Austria

We will ship to any address.

Delivery time is between 4-5 working days.

Packaging and shipping fees are €7.40 per order.

Other countries within the EU

We will ship to all other countries within the EU.

Shipping costs:

0-30 kg: €9.05 fixed amount + €0.40 per kg
31-60 kg: €18.10 fixed amount + €0.40 per kg
61-90 kg: €27.15 fixed amount + €0.40 per kg
91-120 kg: €36.20 fixed amount + €0.40 per kg
121-150 kg: €45.25 fixed amount + €0.40per kg
151-180 kg: €54.30 fixed amount + €0.40 per kg

Returns

If you wish to return goods to us because of a complaint, please contact our Customer Service. We can send you a DHL return slip via email or by mail. You can print off the label, affix it to the package and return it to any DHL branch or DHL packing station.

You can of course use any other shipping provider to return a parcel to us.

This method of return is recommended but not mandatory to cancel your order and return the goods.